Message templates

You can create and manage a multitude of different messages to deliver effective content to customers within a personalized omnichannel marketing communication in the CareCloud platform. You get all message template details via this resource.

Available methods

All available methods for resource Message templates.

HTTP method Endpoint Description
[badge-blue GET] /message-templates Get information about all message templates
[badge-blue GET] /message-templates/{message_template_id} Get information about an message-template


Get all message templates

Get information about message templates as a list of all message templates
[badge-blue GET] /message-templates

Query string

Parameter name Type Description Mandatory (Yes/No)
count integer The number of records to return.
Default value is 100.		 No
offset integer The number of records from a collection to skip.
Default value is 0.		 No
sort_field string One of the query string parameters for sorting.
Response is sorted by the specified field.		 No
sort_direction string Direction of sorting the response list.
Possible values are: ASC / DESC		 No
name string Name for the message template No

Response

Status code: 200 OK
Output structure : object

Parameter name Type Description
message_templates MessageTemplate[] List of all message templates
total_items integer Count of all found message templates

Example Request

GET https://<projectURL>/rest-api/enterprise-interface/v1.0/message-templates?name=20130319_Hotels_newsletter_EN&count=3
Content-Type: application/json
Accept-Language: cs, en-gb;q=0.8
Authorization: Basic ZW50ZlcmZhY2U6YmVlZDA2ZjBmYTerEyZjA0NDEwOWIzNzk2ZjM4ODEyZTMjcyYzQ3N2M5NDE5ZjY2NzMwZmRjN2RmYw==

Example response

HTTP/1.1 200 OK
Date: Tue, 29 Sep 2020 14:22:26 GMT
Content-Type: application/json; charset=utf-8

{
  "data": {
    "message_templates": [
      {
        "message_template_id": "82de12eb8b138791e678fd11c3",
        "consent_free_template": false,
        "subject": "Hotels",
        "sender": "<info@crmcarecloud.com>",
        "name": "PF Hotels",
        "message_template_group_id": 1,
        "comunication_channel_id": 1,
        "template_data": [],
        "last_change": "2016-05-04 11:29:10"
      },
      {
        "message_template_id": "82db62087b0f79a6e14e5747e7",
        "consent_free_template": false,
        "subject": null,
        "sender": null,
        "name": "Your New Voucher!",
        "message_template_group_id": 1,
        "comunication_channel_id": 2,
        "template_data": [],
        "last_change": "2020-02-13 14:48:34"
      }
    ],
    "total_items": 1094
  }
}


Get a message template

Get information about a specific message template
[badge-blue GET] /message-templates/{message_template_id}

Path parameters

Parameter name Type Description
message_template_id string The unique id for the message template

Response

Status code: 200 OK
Output structure : MessageTemplate

Example Request

GET https://<projectURL>/rest-api/enterprise-interface/v1.0/message-templates/82de12eb8b138791e678fd11c3
Content-Type: application/json
Accept-Language: cs, en-gb;q=0.8
Authorization: Basic ZW50ZXJwcmlzZVlcmZhY2U6YmVlmYTrtEyZjAOWIzNzk2ZjM4ODEyZTIxjcyYzQ3N2M5NDE5ZjY2NzMwZmRjN2RmYw==

Example response

HTTP/1.1 200 OK
Date: Tue, 29 Sep 2020 14:23:55 GMT
Content-Type: application/json; charset=utf-8

{
  "data": {
    "message_template_id": "82de12eb8b138791e678fd11c3",
    "consent_free_template": false,
    "subject": "Hotels",
    "sender": "<info@crmcarecloud.com>",
    "name": "Náezv",
    "message_template_group_id": 1,
    "comunication_channel_id": 1,
    "template_data": [],
    "last_change": "2016-05-04 11:29:10"
  }
}